Snappy Shopper delivers biggest surge in volumes since 2020
Snappy Shopper’s weekly trading volumes have surged by 42% year on year, marking the quick-commerce platform’s most significant growth since the surge in demand during the pandemic in 2020.
In the fourth quarter of 2024, Snappy Shopper experienced a “record-breaking” December, achieving “rapid” growth and “outperforming” the market.
Growth in numbers
Over the period, the platform facilitated over £14m in monthly transactions, with an average order value of £29 – nearly four times the typical in-store transaction value.
The impact for our retailers
Snappy Shopper chief executive Mike Callachan said: “Our technology is empowering retailers to connect with their communities like never before.
“This growth reflects a global shift in consumer behaviour, with q-commerce becoming an essential part of everyday life. Snappy Shopper is proud to be the trusted partner guiding retailers digital transformation.”
With the retail sector braced for increasing cost pressures in 2025, Callachan continued: “It has never been more important to tap into the growth and profitability opportunity available online.
The grocery delivery landscape
Late last year, Callachan told Grocery Gazette that competition from food delivery players such as Uber Eats, Deliveroo and Just Eat, has surprisingly “helped” the firm to grow.
“It’s educated customers and it’s educated retailers about quick delivery,” he said, adding that he believes grocers’ in-house rapid delivery services, such as Tesco Whoosh, have had a similar effect.
“If I’m a convenience store owner, I’d probably feel a bit threatened by that, so I’d be thinking ‘how can I do the same thing?’ and hopefully it will lead them to find us.”
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