Retailer Summit 2024 Event Recap

Thank you to all of our retailers who travelled from across the UK to come to our first Retailer Summit to make it resounding success! 🎉 Your engagement and contribution is what made the event so special!

Last week, we were thrilled to bring together 80 of our incredible retailers alongside some challenger brands shaking up the convenience sector. It was a day filled with inspiration, collaboration, and valuable insights, all aimed at empowering our retailers to thrive in the ever-evolving world of grocery delivery.

We were delighted to have insights from key retailers like Girish Jeeva, Ajay Singh (Premier Morley) and Surjeet Notay speaking on their recipe for success:

🔑 Key Takeaways from the Retailer Panel

• Hard Work and Consistency 💪 Success in retail isn’t built overnight. Girish Jeeva emphasised the importance of maintaining high standards and staying committed to excellence every single day.
• Building a Strong Local Community 🏘️ Ajay Singh shared how his store thrives by becoming a hub for the local community. From hosting events to supporting local causes, creating a sense of belonging has been central to his business.
• Leveraging Social Media 📱 Surjeet Notay underscored the power of social media in engaging customers, promoting offers, and driving footfall. Whether it’s posting daily updates or running targeted campaigns, digital platforms are a game-changer for modern retail.
• Running Value-Driven Deals 💸 Offering competitive, value-packed deals remains a cornerstone of retail success. The panel discussed strategies for tailoring promotions to customer needs while maintaining profitability.
• Delivering Exceptional Service 🌟
  Above all, the panelists agreed: nothing beats stellar customer service. From friendly staff to speedy delivery, putting shoppers first ensures loyalty and long-term growth.

🔄 Doubling Down on Innovation

At Snappy Shopper, we’re committed to listening, learning, and innovating to support our retailers. The insights shared at the summit reinforce our dedication to helping our partners survive, compete, and thrive in this competitive landscape. Whether it’s enhancing app features, expanding delivery networks, or providing tailored marketing support, we’re working tirelessly to empower retailers every step of the way.

📱Leveraging social media

We were delighted to speak with Simran from Nisa Castleford to learn how they are maximising awareness and engaging with their community through social media:

🥳 Looking Ahead

The energy and enthusiasm from this year’s summit have left us buzzing with excitement for what’s next. Plans are already in motion for an even bigger and better event next year, where we’ll continue to celebrate the remarkable work of our retailers and push the boundaries of what’s possible in quick commerce.